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kya labs · Observatory

How agents shop.

Observatory is our ongoing research into how AI agents navigate websites, compare options, and make their way through shopping journeys.

Free research

How Agents Shop

A research letter from kya labs about what we observe as agents move through the web. Read the latest issue and subscribe for future publication updates.

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Research archive · Week 2026-W36

How we collect our research →

What the research covers

  • Product discovery on real websites.
  • How agents navigate a shopping task.
  • Where shopping progress slows or stops.

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Dated research

Archive